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Job Title Operations Support Technican*
Location Charlotte, NC*
*Position is based out of Charlotte, NC
Department Support Services
FLSA Status Non-Exempt
Shifts hiring Full-time


Job Title:


Operations Support Technician



Support Services

Reports to:


Operations Support Supervisor


  • Operations Support Technician is a key position in ensuring that Emergency Medical Responders have the equipment and supplies necessary to effectively and efficiently support the needs of the Mecklenburg County EMS System.


  • Perform unit inventories to ensure appropriate stocking levels of all MEDIC units including ambulance, logistics vehicles, and any other units which may carry medical equipment and/or supplies
  • Restock all ambulance on a daily basis to ensure operational readiness
  • Assist with crew changes of numerous units at various times of the day and night
  • Handle stock while keeping accurate records of all activity surrounding the flow of items received and distributed
  • Deliver and/or pick up equipment and supplies as needed
  • Handle, log and distribute numerous medications, including Class II and Class IV controlled substances. All logs must show a continuous chain of custody
  • Assist with the upkeep of all MEDIC equipment and vehicles. Duties include cleaning and/or transporting a variety of equipment
  • Assist in cleaning facilities
  • Handle and clean equipment contaminated with potential biohazards
  • Maintain radio communications via two-way radio
  • Attend periodic training meetings in order to stay informed of new policies, procedures, and equipment.
  • May be called upon to respond to an emergency scene
  • In addition to the above-listed duties, the incumbent is expected to work with and without direct supervision and is accountable for preparing ambulances for duty in treating the sick and injured. Attention to detail is essential as oversights or mistakes may directly affect patient care in the field and result if further injury, permanent disability or death to a patient and/or legal action against the Agency or Mecklenburg County


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • High School diploma or general education degree (G.E.D); or equivalent combination of education and experience
  • Basic knowledge of EMS systems
  • Ability to safely operate warehouse equipment, such as, but not limited to pallet jacks, ramps, ladders and dolly


Interested applicants please complete the online application  no later than 11:59 P.M. on December 15th, 2019, at


If you have any further questions please contact Mary Shockley at 

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